Cold Stone Reviews

I stopped ordering from these clowns a while back because I was constantly getting orders significantly shorted or missing items... Looks like some things never change... Yesterday I ordered a large bowl of cookies and creme via GH and there was hardly any actual oreo cookie in it... In fact, half the ice cream had no oreo at all (it was just plain vanilla ice cream), and the other half had just oreo residue with no visible pieces of actual oreo cookie... Wow... Really? This place is apparently under new ownership, but as far as I can tell nothing has changed for the better... In fact, it's kinda gotten worse... GH gave me a partial refund, and the shop manager offered me a replacement, but then the manager later partially reneged and refused to deliver it as originally ordered... This is the kind of abusive retail behavior that makes me sick... These vendors just like to see how far they can push customers before they actually push back... They never account for the customers time and experience that was wasted or otherwise diminished by their abusive retail behaviors... 🙄🤮

Placed an order for delivery. The order arrived and we enjoyed the ice cream products. But, when cleaning up the paper bowls, I was surprised to discover they had placed a small container of ice cream inside a larger one. We didn't notice it because it was kinda messy, but we rinse everything out really well so the containers can be recycled. It's all good, as the smaller container had enough sugar to put one into shock, but it was just shady. Next time you order Cold Stone, make sure you're getting what you paid for...

Great variety of Ice Cream options that taste really great and loved by my nieces and nephew. Staff were super friendly and helpful! Only feedback, ensure cones are always fresh and don’t become stale. Overall, great experience!

I asked for a smoothie and it took over 10 minutes to make and then there was no whip cream on it and then there were ice chunks in it about the size of nickel or quarter hail it was so disappointing and I was with my friends and they also got ice cream and it barely went to the top of the cup so disappointing worst experience at cold Stone ever what a rip off.

Service was excellent. Keep up the good work Angelie Gonzalez. Cold Stone is blessed to have you and I am definitely going to come back to get more ice cream.

I enjoyed strawberry ice cream in waffle cone. It looks just so so ice cream, but it tasted amazing! It was very creamy and good!

I don't need sugar but I like it. So I also don't eat at cold stone creamery more than once every five years but I still love their approach and their Ice cream concoctions. If I did not mind gaining 25 pounds of fat this year, I would go there weekly. This is ice cream on steroids. Anything that you love, except steak or lobster, they can mix into the ice cream. How much better could it be? Not much if you don't care about fitness and health. Too bad they didn't make some options sweetened with Stevia or Monk fruit. Tell you what, I haven't been there in over five years. So if you want to take me there and buy me a Coldstone luxury, I'm in!

Best ice cream in the game

I got a strawberry milk shake and it was like drinking flavor milk, first time there last time there.

They provide an excellent service, which I can appreciate. This ice cream is my favourite. I like that we can choose any own flavour.

I thought the cake had buttercream on outside. it has this nasty bettercream that leaves this nasty grease coating in your mouth
And my cake melted within 30 min on a 12 degree day. The girl said the nasty cream melts within 20 min. Even though i made the mistake i couldnt eat it because of the grease coating it leaves in your mouth. Cant believe people eat that. I returned and owner was very rude, wouldnt return money but did exchage for another cake. Will never go to coldstone again. Stopped going in the first place because its to expensive. Thought this would be a nice gift for husband on valentine's day.

Best ice cream ever! I love its creaminess and loads of extra toppings to my Double dutch ice cream! Not to mentioned the hefty amount of servings!! My stress pill!

Best ice cream ever! I love its creaminess and loads of extra toppings to my Double dutch ice cream! Not to mentioned the hefty amount of servings!! My stress pill!

Thank you for the great job on the birthday cake. I really appreciated your extra efforts

Thank you for the great job on the birthday cake. I really appreciated your extra efforts